Terms and Conditions
1. Acceptance of Terms
1.1. These terms and conditions ("Terms") constitute a legally binding agreement between you ("the Client" or "you") and "The Organising Pros" ("the Company," "we," or "us"). These Terms govern your use of "The Organising Pros" professional organising services provided through our website, located at www.theorganisingpros.co.uk
1.2. By accessing, browsing, or using our website and services, you agree to comply with and be bound by these Terms.
2. Services Offered
2.1. "The Organising Pros" provides professional organising services for private residences in London.
2.2. Our services may encompass, but are not limited to, home decluttering, organisation and customised storage solutions.
3. Privacy Policy
3.1. Your use of our services is also governed by our Privacy Policy, which is an integral part of these Terms. You can access our Privacy Policy at [Link to Privacy Policy].
4. Booking and Payment
4.1. To engage our services, you must follow the booking process outlined on our website.
4.2. Payment terms, including rates, scheduling and cancellation policies, are detailed on our website. By booking our services, you agree to adhere to these terms.
5. Access to Your Residence
5.1. You are responsible for providing our team with timely and secure access to your residence at the scheduled appointment time. Failure to do so may result in a cancellation fee.
6. Code of Conduct
6.1. "The Organising Pros" team will conduct themselves in a professional, respectful and non-discriminatory manner while working in your residence.
6.2. The Client is responsible for maintaining a safe and respectful environment for our team while they provide their services.
7. Intellectual Property
7.1. All materials, including but not limited to photographs, organisation plans and related content, created by "The Organising Pros" during the service are the exclusive property of the Company.
8. Liability
8.1. The Company accepts no responsibility for any damage to the Client's property that may occur during the provision of our services.
8.2. The Client is responsible for ensuring that valuable or fragile items are properly secured during the service.
9. Feedback and Reviews
9.1. "The Organising Pros" welcomes feedback, testimonials and reviews from our Clients. These may be posted on our website, social media channels or promotional materials. However, we reserve the right to moderate and remove inappropriate, offensive or irrelevant content.
10. Termination of Services
10.1. The Company reserves the right to terminate services if a Client's behaviour or actions are deemed unreasonable, abusive or threatening to our team.
11. Changes to Terms and Conditions
11.1. "The Organising Pros" reserves the right to update and modify these Terms at any time. The most current version will be available on our website.
12. Contact Information
12.1. If you have any questions, concerns or need to contact us regarding these Terms or our services, please do so using the following information:
"The Organising Pros" 71-75 Shelton Street, London, WC2H 9JQ UK
13. Governing Law
13.1. These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts in London.
By using our services, you acknowledge that you have read, understood and agreed to these detailed Terms and Conditions.
Date of Last Update: 05/05/2023
"The Organising Pros" 71-75 Shelton Street, London, WC2H 9JQ UK